cirekx Terms and Conditions

1 Eligibility and Age Requirement

The following eligibility criteria must be met to become a member of cirekx and to play any game:

• You must be 21 years of age or older. Use of this platform by minors is strictly prohibited.
• You must provide accurate and truthful identification details.
• Each person may operate only one account. A single person holding multiple accounts is strictly prohibited.
• By registering, it is considered confirmed that you have read, understood and fully agreed to these terms and conditions.
• You are not accessing the platform from a country or region where online gaming is prohibited by law.

cirekx reserves the right to verify a member's identity at any time. Failure to provide the required documents may result in a temporary suspension of the account.

2 Account Registration and Management

2.1 Registration Process

When registering as a member, you must provide truthful, complete and up-to-date information. Providing false information is a violation of these terms and may result in account closure.

2.2 Password and Security

• It is your responsibility to keep your login details (username and password) completely confidential.
• Sharing login details with any third party is prohibited.
• If you suspect unauthorised access, notify our support team immediately.
• You are responsible for all activity carried out on your account.

2.3 Updating Account Information

If any personal details change (such as your mobile number or email address), update them immediately through our support team. The member is responsible for any issues arising from outdated information.

2.4 Single Account Policy

Only one account is permitted per person, household, address, IP address or device. If multiple accounts are detected, all of them will be closed and any accumulated bonuses will be forfeited.

3 Deposit and Withdrawal Policy

3.1 Deposits

Payment methods currently accepted at cirekx: bKash, Nagad, Rocket and Upay. All transactions are completed in Bangladeshi Taka (BDT).

• Minimum deposit amount: ৳300 (for each payment method).
• Deposited funds are generally credited to the account instantly.
• If a deposit fails, contact the support team and keep the transaction reference number.
• Depositing using a payment method registered in a third party's name is prohibited.

3.2 Withdrawals

Withdrawal requests generally take between 15 minutes and 2 hours to process.

• Minimum withdrawal amount: ৳1,000.
• The withdrawal method used must match the method used for the deposit.
• Wagering requirements must be met before withdrawing winnings from bonuses.
• Withdrawals may be on hold until identity verification is complete.
• cirekx reserves the right to hold withdrawals in cases of fraud or suspicious activity.

3.3 Currency and Taxes

cirekx processes all transactions in Bangladeshi Taka (BDT / ৳). The member is solely responsible for paying any taxes or other government obligations. We do not provide tax advice.

4 Bonus and Promotion Terms

4.1 Welcome Bonus

New members receive a 100% welcome bonus on their first deposit, up to ৳8,000. For example:

• Deposit ৳1,000 → Bonus ৳1,000 → Total balance ৳2,000.
• Deposit ৳18,000 → Bonus ৳8,000 → Total balance ৳26,000.

4.2 Wagering Requirements

The wagering requirement on the welcome bonus is 10x (ten times the bonus amount). For example: for a ৳1,000 bonus, a total of ৳10,000 in bets must be placed before a withdrawal can be made.

• Bonus balance cannot be withdrawn before the wagering requirement is met.
• Not all games contribute equally to wagering calculations — contact support for details.
• Bonuses that have expired are cancelled automatically.

4.3 VIP Cashback Program

cirekx has four VIP tiers, each offering a weekly cashback benefit:

• Bronze — up to 0.2% weekly cashback.
• Silver — up to 0.5% weekly cashback.
• Gold — up to 0.8% weekly cashback.
• Platinum — up to 1.0% weekly cashback.

Advancement to a VIP tier depends on the member's gaming activity. Cashback is calculated at a set time each week.

4.4 General Bonus Rules

• Each member may claim each promotion only once.
• If bonus abuse is suspected (arbitrage betting, collusion, etc.), the bonus will be cancelled.
• Promotion terms may change at any time — visit the platform regularly for the latest information.

5 Gameplay and Rules

5.1 Fair Play Policy

cirekx is committed to ensuring fair and transparent gaming. All games are operated using SSL encryption and verified random number generator (RNG) technology.

5.2 Betting Limits

Each game has its own minimum and maximum bet limits, which are displayed in the game interface. Maximum bet limits may apply when playing with bonus funds.

5.3 Technical Errors

If a game is interrupted mid-round due to a server outage, network issue or software error, the result of that round will be considered void and the placed bet will be refunded. cirekx will not be liable for any loss caused by a technical error.

5.4 Game Provider Terms

cirekx uses software from various reputable game providers, such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming and Ezugi. The game providers' own terms and conditions may apply.

6 Prohibited Activities

Any of the following activities are a clear violation of these terms and may result in account closure and balance forfeiture:

• Operating multiple accounts.
• Registering using another person's identity or placing bets on behalf of another person.
• Using bots, automated software or artificial intelligence to play games.
• Intentionally exploiting technical errors or vulnerabilities in the platform.
• Money laundering or transactions involving illegal funds.
• Colluding with other members to gain an unfair advantage.
• Arbitrage betting or abuse of bonuses.
• Attempting to hack the system or breach security.
• Threatening, harassing or using abusive behaviour toward the platform or its staff.

7 Privacy and Data Protection

cirekx places the highest importance on protecting your personal information. Full details of how we use the information we collect can be found on our Privacy Policy page.

7.1 Purpose of Data Use

• Account verification and management.
• Transaction processing and fraud prevention.
• Providing customer service and communication.
• Improving the platform and providing a personalised experience.
• Compliance with legal obligations.

7.2 Data Security

All data is secured by SSL encryption. We do not sell or rent your personal information to third parties. However, information may be shared with relevant authorities when required by law.

For detailed information on your data protection and privacy rights, please read our Privacy Policy.

8 Account Suspension or Closure

8.1 Closure by the Member

Any member may request the closure of their account at any time. To make a request, contact our 24/7 live chat support or email [email protected]. It is advised to withdraw any valid balance before closing the account.

8.2 Closure by cirekx

cirekx may suspend or permanently close an account at any time for any of the following reasons:

• Violation of these terms and conditions.
• Fraud or suspicious activity.
• Failure to complete identity verification.
• Involvement in illegal activities.
• Legal or regulatory reasons.

8.3 Self-Exclusion

As part of responsible gaming, you may request to exclude yourself from the platform for a specific period. To learn more about this feature, please visit our Responsible Gaming page.

9 Limitation of Liability

cirekx always strives to provide reliable service. However, cirekx will not be held responsible for the following:

• Loss caused by internet disconnection or network issues.
• Failure of third-party software or services.
• Unexpected technical outages or server downtime.
• Financial loss caused by your own negligence.
• Account hacking by fraudulent third parties (if the member does not follow security guidelines).
• Service changes or discontinuation due to legal changes.

cirekx's total liability will never exceed the amount of the disputed transaction of the relevant member.

9.1 Third-Party Links

If the cirekx platform contains references to any third-party websites, we are not responsible for the content or privacy policy of those pages.

10 Responsible Gaming Policy

cirekx believes that gaming is a form of entertainment and should never be a cause of financial hardship. We advise all members to play responsibly.

10.1 Warning Signs

• Playing with money set aside to pay bills.
• Continuously increasing bets to recover losses.
• Hiding gaming habits from family or friends.
• Trying to stop gaming but failing to do so.

10.2 Protection Tools

cirekx provides the following protection tools:

• Setting deposit limits (daily / weekly / monthly).
• Setting betting limits.
• Self-exclusion for a specific period.
• Permanent account closure.

For more details about these tools, please visit our Responsible Gaming page.

11 Terms & Conditions Amendment

cirekx reserves the right to amend, modify, or update these terms and conditions at any time. Members will be notified of any significant changes.

• Upon logging in for the first time after a terms update, members will be required to agree to the new terms and conditions.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms and conditions.
• The "Last Updated" date at the top of this page always indicates the date of the most recent revision.
• It is recommended that you visit this page regularly to stay informed about the latest terms and conditions.

12 Contact & Support

If you have any questions or feedback regarding these terms and conditions, please contact us:

Our support team provides round-the-clock service in accordance with Bangladesh Standard Time (BST, UTC+6). For other useful information, please visit our FAQ page and our About Us page.